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| Ordering is Easy
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From this Web site:
You can place a credit card order online. It's safe, it's fast and it's easy. Find a product, add it to your shopping cart, then check out. You can also pay with Paypal
By Phone:
Call 32.3.78019817. We're open Monday to Friday, 09:00am—17.30 GMT time. Before you call, print out the order form, and have your credit card number and expiration date handy (we accept VISA, MasterCard and American Express).
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| Delivery Options
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FedEx :
FedEx is an express courrier service It is fast (US destinations : 3 days / Asian and Australian destinations : within five days) and inexpensive. As we realize that shipping costs increase the charge for our customers, we absorb part of the shipping costs ourselves. Shipments can be tracked on www.fedex.com |
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Questions or Problems
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| We are always eager to answer your questions. We can provide further information about our products and services, give the status of your order, check product availability, or assist with any problems. Simply e-mail to verschueren@belgian-lace.com |
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Our Guarantee to You |
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| We stand by the quality and workmanship of the products we offer. If you are not fully satisfied with any item for any reason, simply return it (as indicated below) for a prompt replacement, credit, or refund of the purchase price. No questions asked. Shipping costs are not refunded. |
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Returns |
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| In case you are not satisfied with the product, you can return it within one week after receipt for a full refund. No questions asked. One exception : dyed wedding veils cannot be returned. Shipments are not refunded. |
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| Gift Orders |
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| If you prefer, we will send your gift order directly to the recipient. A gift message can be included at no charge. Simply let us know and we'll print it on the packing slip. You will receive a shipping confirmation for items sent to an address other than your own. Web site orders to multiple recipients should be placed as separate orders. |
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Sales Tax |
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| All our quoted prices are net prices. That means that they do not include taxes and shipping. Shipping charges are calculated by the shopping cart. Tax will only be added if you are a citizen of one of the countries that belong to the European Community. In that case, the tax (V.A.T.) to be added is 21 %. If you are a non-EU resident, you do not pay any tax whatsoever. |
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Prices & Changes |
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| Prices on this Web site and in our print catalog are guaranteed through December 30, 2010. All typographic, photographic and descriptive errors are subject to correction. |