Some of the nice compliments

Thanks, Tom. I'm so excited! And I've told many people about your wonderful service. Nancy J.

Tom--the veil arrived yesterday safe and sound and it is beautiful! Can't wait for my daughter to see it--she won't be home 'til Christmas. We'll send a picture of the veil at the wedding! Thanks for all your help. Nancy J.

Tom, I have received the veil. It is so beautiful I cannot believe it. I am so happy I was able to find this. Here it is almost impossible to find. Thank you again. I am so very happy to be wearing this beautiful piece of art from Belgium. Warmest regards, Elizabeth

Thank-you for responding so quickly, I love all of the lace. It is gorgeous! I love the Victorian era. It is very hard to find quality items. Diane

Dear Tom: Just a quick note to let you know that the package arrived yesterday -and I absolutely love all those little lace motifs! What beautiful work!! It has certainly been a pleasure to do business with you and I will be in touch soon! Sincerely, Carol Klingenberg

Dear Tom, Thank you and your sister for all of your help to our group this past Friday! We thoroughly enjoyed our visit to your beautiful shop! Everybody was very pleased and excited about their purchases. We all said we should have bought more! Thanks so much for taking the time to help us and tell us about Brussels. Thanks again! I hope to be able to return to Brussels before too long! Sincerely, Myra Eskew

Dear Mr. Deleenheer, I just wanted to tell you that the lace doilies that I ordered are all very nice. Thank you for all of your assistance. A friend at work is also thinking about orderring some doilies for a Christmas gift, so you may hear from her. Sincerely yours, Martin Bornstein

Dear Tom, I would just like to thank you ,for all you help and WONDERFUL service. I went back and forth with you for so many questions..and you answered each and every one with efficiency and kindness. Thank you. We received the veil two weeks ago. I handle it everyday..examining the needlework. It is a fine piece of artwork, it is an heirloom. I work with swiss nelona, french and english laces with the smocked gowns and heirlooms I create for my little girls. I have been examining every stitch wondering, of course, how I could ever learn to create princess lace. I love what you sent, it is quite beautiful, I thank you. With my daughter's first communion coming up next year, I was so happy to find you online! I could not believe it! Thank you for your help, your guidance, Tom. You have one of the top online sites that I have ever dealt with. Sincerely, Maureen Wydysh

Dear Mr. Deleenheer, The veil arrived right on time and it is lovely. Thank you very much for your help!. Most sincerely, Sylvia S. Danenhower.

Dear Tom, Thanks so much for your FANTASTIC customer service.(...) Thanks again for all your help! I can hardly wait to get the veil. Thanks for your patience and assistance! Robin Hostetler

Tom, just wanted to let you know that I received the lace items, and all I can say is WOW !!! How wonderful and beautiful each item is. I cannot wait to present the program at our Belgian Society meeting. (...) You can't imagine how treasured these items would be here. The workmanship is like something I've never seen. You all should be so proud of the work; I hope you have craftspeople to continue the magnificent work. Again, many thanks for sharing the talents of my ancestors... Best regards, Roberta Bastin

Received the hankerchiefs today. They are beautiful and exactly what I wanted. Thank you so much. Jody Keleske

Mr. Deleenheer: Thank you and your staff for the assistance on Saturday. The ladies in your shop were very helpful (and patient!), and we were able to find a wonderful tablecloth that is perfect for what I wanted. This whole process has been enjoyable, from the correspondence with you, to visiting with your staff, to this follow-on message. I look forward to doing more business with you over the 'Net, and I have given your website address to several friends already. Thank you again for your assistance, and please convey my appreciation to your staff for a pleasant experience. I look forward to stopping by again the next time I am in Brussels. Regards, Doug Ridge

Hello from Australia. I have just found your web site and may I say that as a new-comer to lace making I am really impressed with this site. It has definitely been put straight into my list of favourites. Once again thank you for a truly inspiring site.

Dear Tom, I received my veil safe and sound. And it is as beautiful as promised! You will certainly make my special day even more special. I thank you and your wonderful staff for creating the perfect veil for me! Debbi..

I wanted to send a thank you to Tom for his prompt email messages and responses during the last several weeks. We received the wedding veil today and my daughter is delighted with it. It will always be a valued heirloom as she begins her new marriage, one that will be past down through her children. Thank you again for your lovely work. Julie Anderson

I just wanted to let you know I did receive the wedding veil I ordered and it is absolutely beautiful. I couldn't be happier. Thank you, Cheryl Arft

Dear Tom, Let me tell you a little about my experience when I saw the veil. (...) What a surprise!! it looked so beautilful ( at that moment I had not opened the veil). Now I do not have word to explain or to describe the beauty of the veil. It is so gourgeous, so elegant, so fine. Really I am so happy with the work that your company has done on this veil. Also I want to thank the treatment I received from your sister when I talked with her. She was so nice. Well, I am so happy with the veil eventhough it was not the right color. Thank you for your cooperation, My best regards Indira Guizzetti:=)

Dear Tom: We received the mantilla yesterday. It is absolutely exquisite! Thank you so much. Debbie Simpson

Tom, Thanks for your patience. I received the veil today and it is beautiful. Thanks for everything. I really like being able to communicate and order over the Internet. I would have never tried to order from overseas without it. Charlene Gilbert

Aloha, Tom! I received my veil last week. It is exactly as I wanted. Thank you so much for all your help, and with creating the veil as I had envisioned. It will definitely be an heirloom to pass on to my daughter someday! I can't thank you enough... Mahalo nui loa, Madeleine Young

Tom, That's great. Thank you for your prompt response, Tom. As I'm sure you can imagine, I am very excited about this veil. Thank you for giving such great service. Heather Ferguson

And more will follow ...